Last Updated: 12.06.2026
This Privacy Policy describes how Crystal Home Services ("Company", "we", "our", or "us") collects, uses, stores, and protects information obtained through our website and related services. We are committed to safeguarding the privacy of our website visitors and clients and handling personal information responsibly and in accordance with applicable privacy laws and regulations.By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
1. General Provisions1.1 ScopeThis Privacy Policy applies to all information collected through our website, contact forms, quote request forms, email communications, telephone communications, and any other interactions initiated through our website.1.2 Acceptance of PolicyBy using our website, submitting information through any contact form, or otherwise interacting with us, you consent to the collection and use of information as described in this Privacy Policy.1.3 Voluntary SubmissionProviding personal information through our website is voluntary. However, certain information may be necessary for us to respond to inquiries, provide estimates, schedule services, or communicate regarding requested services.
2. Information We CollectWe may collect the following categories of information:2.1 Personal Information Provided by YouWhen you contact us or submit a request through our website, we may collect:- Full name;- Phone number;- Email address;- Service address or location;- City, province, or region;- Details related to your service request;- Any additional information voluntarily provided through contact forms, emails, or communications.2.2 Automatically Collected InformationWhen you visit our website, certain technical information may be collected automatically, including:- IP address;- Browser type and version;- Device information;- Operating system;- Date and time of access;- Pages visited;- Referring website information;- Cookie and analytics data.
3. How We Use Your InformationWe use collected information solely for legitimate business purposes, including:3.1 Customer CommunicationTo respond to inquiries, quote requests, and service-related questions.3.2 Service CoordinationTo schedule, organize, and provide cleaning services requested by clients.3.3 Customer SupportTo communicate regarding appointments, service updates, follow-ups, and customer support matters.3.4 Website ImprovementTo analyze website performance, improve user experience, maintain website functionality, and enhance security.3.5 Legal ComplianceTo comply with applicable laws, regulations, legal processes, and governmental requests where required.
4. Information Sharing and Disclosure4.1 No Sale of Personal InformationWe do not sell, rent, lease, trade, or otherwise distribute personal information to third parties for marketing or commercial purposes.4.2 Limited DisclosurePersonal information may only be disclosed under the following circumstances:- When required by law or legal process;- To comply with governmental or regulatory requests;- To protect the rights, property, safety, or legal interests of the Company, our customers, or others;- To trusted service providers who assist in operating our website or business functions and who are contractually obligated to maintain confidentiality and security.4.3 Service ProvidersCertain third-party providers, such as web hosting providers, website management services, analytics providers, or communication platforms, may process information on our behalf solely for operational purposes. 5. Cookies and Tracking Technologies5.1 Use of CookiesOur website may use cookies and similar technologies to ensure proper functionality, improve website performance, and enhance user experience.5.2 Purpose of CookiesCookies may be used to:- Maintain website functionality;- Improve website security;- Remember user preferences;- Analyze website traffic and performance;- Identify technical issues and improve usability.5.3 Cookie ControlsMost web browsers allow users to manage or disable cookies through browser settings. Disabling cookies may affect certain website features and functionality.
6. Data Security6.1 Security MeasuresWe implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.6.2 Restricted AccessAccess to personal information is limited to authorized personnel who require such information to perform their duties.6.3 No Absolute GuaranteeWhile we strive to use commercially reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention7.1 Retention PeriodPersonal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.7.2 Deletion of InformationInformation that is no longer required for business or legal purposes will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable standards.
8. Your Privacy RightsSubject to applicable laws, individuals may have the right to:- Request access to personal information we hold about them;- Request correction of inaccurate or incomplete information;- Request deletion of personal information where legally permitted;- Withdraw consent where consent serves as the basis for processing;- Request additional information regarding our privacy practices.Requests may be submitted using the contact information provided on our website.
9. International Data TransfersOur website and service providers may operate in multiple jurisdictions. As a result, information may be processed, transferred, or stored outside the user's province, state, or country of residence.Where such transfers occur, we take reasonable measures to ensure appropriate safeguards are in place to protect personal information.
10. Third-Party WebsitesOur website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of external websites. Users should review the privacy policies of any third-party websites they visit.
11. Children's PrivacyOur services are intended for individuals who are legally capable of entering into service agreements. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.
12. Changes to This Privacy PolicyWe reserve the right to modify or update this Privacy Policy at any time.Any changes will become effective upon publication of the revised version on this website. Continued use of the website after such modifications constitutes acceptance of the updated Privacy Policy.
13. Contact InformationIf you have any questions regarding this Privacy Policy or our handling of personal information, please contact us using the contact information provided on our website.
E-mail: moc.liamg%40gninaelc.ecivresemohlatsyrc